Terms & conditions
The rules that apply when you order from us or book work on your vehicle. Written to be read, not to hide things.
Pricing
All prices are in Canadian dollars and exclude 13% HST unless stated. Published prices are starting prices for our standard packages and standard materials. Final price depends on your vehicle, and we confirm it before any work starts.
Premium branded materials and extended warranty coverage are upgrades, quoted separately in store.
Warranties
Warranty coverage depends on the specific product and package chosen. Our standard packages do not include a manufacturer warranty. Warranty-backed premium materials are available as upgrades, and the coverage that applies will be stated at the time of purchase.
Warranties cover material and workmanship defects. They do not cover damage from accidents, abuse, improper care, or work carried out by anyone else afterwards.
Orders and payment
Payment is taken at the time of order for online purchases, and card details are handled entirely by Stripe — we never see or store them. An order is confirmed once payment clears and you receive a confirmation email with an order number.
We may decline or cancel an order and refund in full if an item is unavailable, a price is listed in error, or we can't fulfil it as described.
Custom and personalised items
Custom items are made exactly as submitted. Please check spelling, artwork and specification carefully before ordering. These items can't be returned or refunded unless faulty or incorrect due to our error.
By uploading artwork you confirm you have the right to use it, and you accept responsibility for any third-party rights in it.
Vehicle services
Bookings are requests until confirmed by phone. We'll assess your vehicle before work begins and tell you if its condition affects the result — for example, applying film over damaged or resprayed paint.
We're not responsible for pre-existing damage, or for defects in paint or glass discovered during work. We'll point these out before proceeding.
Returns and refunds
All sales are final. Most of our products are custom-made and can't be resold, so we don't offer refunds or exchanges.
If you didn't like your product and would like to return it, please reach out and we'll let you know if it qualifies for a return or exchange. Pickup orders can be swapped or returned in store once you've received written confirmation from us. For shipped orders, you'll need written authorization by email or text first, and return shipping is at your cost.
Liability
Our liability for any claim is limited to the amount paid for the product or service concerned. Nothing here limits rights you have under Ontario consumer protection law.
Contact
Questions about these terms: sales@puriheritage.ca or 647-578-5123.
Puri Heritage Inc. · 75 Rosedale Ave W, Unit 4, Brampton, ON L6X 1K4 · Last updated September 2026